Find Me Follow Me (FM/FM)

With multiple devices, the FMFM feature controls exactly when assigned devices will ring, duration of ring, ring order, and what to do if not answered.

Make sure to hit the save button any time changes are made.

1. Select the FM/FM icon on the home screen.

2. Turn on the FM/FM toggle, so it shows blue.

   

3. Scroll down to see extension’s associated devices.

Example 1: Mobile is set to ring for 15 seconds or about 3 rings and Desk Phone is set to ring simultaneously for the first 15 seconds, continue ringing alone to complete the 30 seconds or about 6 rings.

Example 2: Desk Phone is set to ring for 15 seconds then 15 to 30 seconds on the Mobile if the desk phone is not picked up during the first 15 second as it is set to ring.

1. Set the Mobile App by using the drop arrow, selecting the Seconds to Ring, then enable the Ring Device toggle turning it blue - hit the save button in the upper right side or changes won’t be saved.
2. Set the Desk Phone by using the drop arrow, selecting the Seconds to Ring, then enable the Ring Device toggle turning it blue - hit the save button in the upper right side or changes won’t be saved.

Make sure at least one device is toggled on and begins at 0 or calls will automatically be sent to voicemail.

Do not turn off the FM/FM toggle - Note: If multiple devices are assigned and the FMFM feature is not turned on, all devices will ring simultaneously when the extension is dialed.

Do Not Disturb (DND)

DND is enabled by clicking on the green status bar in the upper left side of the Home Screen and selecting DND. Once selected a red box with DND will appear under the status bar. To disable click on the green status bar again and deselect DND.

Android

IOS