NimbusPhone mobile app is an accessory application dependent on a personal cell phone. Personal cell phones must be kept up to date, with current data plan for application to function properly. Cell phone settings and controls vary from device to device and are the responsibility of the owner to understand and operate.
The only way to login to the Nimbus app is through a QR code provided by the account administrator, usernames and passwords are not given or used. The QR code is only good for 72 hours from issue.
All login needs and QR code requests should be directed to AOS Telecom, [email protected], 252-777-0406.
Make sure cell phone is current on updates and firmware.
Reboot cell phone by powering it off, waiting for a minute, and powering it back on.
If an update is prompted or a function is not behaving correctly, application refresh may be needed.
Refresh/Settings
For Android: Select the Three Dots at the upper right side of the screen to access the Refresh button or the Settings button.
For IOS: Select the Refresh button on the upper right side of the Home Page screen for refresh or Settings button on the upper right side of the Keypad Page screen for settings.
DND is enabled by clicking on the green status bar in the upper left side of the Home Screen and selecting DND. Once selected a red box with DND will appear under the status bar. To disable click on the green status bar again and deselect DND.
With multiple devices, the FMFM feature can control exactly when assigned devices will ring, duration of ring, ring order, and what to do if not answered.
Do not turn off the FM/FM toggle - If multiple devices are assigned and the FMFM feature is not turned on, all devices will ring simultaneously when the extension is dialed. At least one device needs to be toggled on and begin at 0 or calls will automatically be sent to voicemail.
Make sure to hit the save button any time changes are made.
FM/FM